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Library Data Manager  
Frequently Asked Questions

I am receiving an error when accessing Library Data Manager Help by pressing F1 or clicking the Help button.
Library DataManager's help file, LDMHelp.chm, is placed in the C:\KRC Software\LibDM directory upon installation. The file must remain in this directory. If the file is moved, the custom help feature will no longer be available.

If help is still not functioning properly, download and install the following Windows utility: hhupd.exe.


When trying to access a feature from the Main Menu, I am getting an error that says "..cannot find file: LibDM_be.mdb". What should I do?
LibDM_be.mdb is the file that contains all of your data. LibDM.mdb is the file that is opened when you access Library Data Manager. LibDM.mdb must be linked to LibDM_be.mdb for the program to function properly. If you are receiving this error, you must "relink" the two files. To do this, select Database Utilities from the Main Menu, select Relink Tables. Click the Browse button to locate the LibDM_be.mdb file. Once the file is located, click Open. The path to LibDM_be.mdb will appear in the File Location box. Click Refresh Links to link the two files.

When I try to Relink to LibDM_be.mdb, I receive the following error, "The Microsoft Jet Database Engine cannot open the file ..LibDM_be.mdb. It is already opened exclusively by another user, or you need permission to read it's data."
Locate the file, LibDM_be.mdb on your network or PC. Click once on the file to select. Right-click and select Properties from the pop-up menu. Uncheck the Read-Only box and click OK. You should now be able to link to the file.

 

 
 
 
 
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