| Frequently Asked Questions |
| I
am receiving an error when accessing CET Help by pressing F1 or
clicking the Help button. CET's help file, CETHelp.chm, is placed in the C:\KRC Software\CEDMII\Program\ directory upon installation. The file must remain in this directory. If the file is moved, the custom help feature will no longer be available. How do I indicate the number of credits that will be received for attending a seminar? The number of credits received for attending a seminar are indicated by creating a session for the seminar. On the Session screen, you can indicate the type of credit and number of credits received. Session are used so that you can identify more than one type of credit and number of credits for each seminar. Also, if you are holding a workshop where attendees can attend one of several classes, you will be able to identify which session was attended and automatically award the appropriate type and number of credits. The Type and Number of Credits will not print on my certificate. Type and Number of credits will only appear on certificates if a session is marked "Attended" on the Seminar Registration Screen. This process ensures that only those who actually attended will receive continuing education credits. Those who registered, but did not attend will not receive the credits. How to I customize my Certificates to include my company name and logo? Enter your company name and logo using the Company/Certificate Setup screen from the Database Utilities Menu. You must enter at least one Company name for your certificates to print properly. Adding a logo is optional. You can add more than one company name if needed. On the Seminar Information Screen, you will assign which company you would like printed on the certificates for that Seminar. Can I create my own Certificates? Use the Export for Mail Merge feature on the Seminar Registration Screen to create a text file. Create your own certificate using a software package that includes a mail merge feature and link to the text file created during export. A few software packages that work well with the export file are Microsoft Word, WordPerfect, Microsoft Publisher. When trying to access a feature from the Main Menu, I am getting an error that says "..cannot find file: CETracker_be.mdb". What should I do? CETracker_be.mdb is the file that contains all of your data. CETracker.mdb is the file that is opened when you access Continuing Ed Tracker. CETracker.mdb must be linked to CETracker_be.mdb for the program to function properly. If you are receiving this error, you must "relink" the two files. To do this, select Database Utilities from the Main Menu, select Relink Tables. Click the Browse button to locate the CETracker_be.mdb file. Once the file is located, click Open. The path to CETracker_be.mdb will appear in the File Location box. Click Refresh Links to link the two files. |
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